Unlimited Administration Tickets
For fully managed and comprehensive support, there’s no limit to the number of administration tickets you can raise. Our server administrators are always ready to resolve your server issues without any additional charges.
Guaranteed 1-Hour Response Time
Our dedicated team responds fast to all support tickets within one hour of submission. We deliver streamlined, day-to-day solutions while addressing the root cause of issues highlighted in your tickets.
24/7 Windows Server Monitoring
Our in-house team monitors your servers 24/7/365 using highly effective custom-built monitoring tools. We remediate all potential faults and the event of disaster, restore infrastructure as well as your IT operation asap.
Third-Party Software Installation & Advanced Security
We assist with installing third-party scripts, plugins, and tools. Additionally, we provide enhanced security optimization upon request, scanning for viruses and backdoors, and sharing detailed reports with you.
Windows Server Migration support
Whether you want to move your Windows server from on-premise hosting to cloud or transition from one cloud platform to another, our expertise and experience enables you to experience a seamless migration.
Plesk and Website Panel Support
We offer control panel and setup support for new servers, including Plesk, DOTNET panel, and others. Our team ensures seamless server configuration and Active Directory recovery, delivering safe and efficient solutions without disrupting user workflows or server operations.